Common issues — who do I contact?
A quick contact guide for everyday estate and municipal problems. This is not a fault-reporting system.
My electricity keeps tripping
Log it with City Power first, then call one of the estate's recommended electricians if the fault is inside your house.
There is a burst water pipe in the street
Report it to Johannesburg Water and post it as a utility interruption notice so neighbours know.
Contact details not provided yet.
My geyser has burst
Switch off the geyser at the distribution board and call a plumber. Most of the local plumbers carry spare geysers.
Suspicious vehicle or people in the estate
Call the estate control room immediately. Do not approach anyone yourself.
Contact details not provided yet.
I am locked out of my house
Call a locksmith. The local locksmiths come out at night and on weekends.
The sewer is blocked
Report it to Johannesburg Water. If it is only your property's line, a plumber can jet it.
A tree has come down on the road
Call the estate office during working hours, or the control room after hours, and post an urgent issue so residents avoid the road.
Contact details not provided yet.
My garage door or gate motor is not working
Call one of the garage door and gate specialists. Most can come out the same day.
There is no water at all
Check whether a notice has been posted, then report it to Johannesburg Water with your block number.
Contact details not provided yet.
Refuse was not collected
Log it with Pikitup and post a utility notice. Collections often run a day late after a public holiday.
Contact details not provided yet.